Elder Services Reviews
Advocare was amazing! The information and support they gave us was wonderful and my mother especially liked her nurse advocate, Lauren. They were quickly responsive whenever we asked for help or advice. We would have been completely lost without their help!
I have utilized many of Advocare’s services throughout the years and can’t say enough about the company. I very much appreciate all that Advocare has done for mom and the relationship that Eileen has built with her over time. It is so reassuring to have someone looking out and advocating for my mom when my distance prevents me from being able to be hands-on. I would give the company 10 stars if i could and feel very lucky to have connected with this company.
My family used Advocare’s services for approximately 8 years. Our care manager, Jay, was extremely caring, compassionate, and skillful. He was able to get our parents appointments with just the right doctors within days (rather than weeks or months)! He made sure mom and dad understood the need for tests, procedures, and treatments, and supported them all along the way. He was also able to arrange great caregivers and helped immeasurably at all transition points. He, Amy, and the entire staff at Advocare have my sincere thanks.
Advocare’s care management team provided an invaluable service to my family with help and support in caring for my elderly mother. Advocare created a plan to allow my mother to stay safely at home by helping to hire home health aides, prioritizing her health issues, organizing her medications and facilitating her physician appointments. As my mother’s health declined, Advocare provided piece of mind knowing they were on call 24 hours a day no matter the issue. Our nurse care manager Carrie supervised my mom’s care in every aspect. I am grateful for the assistance provided by the professional team at Advocare. I highly recommend their services to any family who may need help in caring for a loved one.
I called Advocare late one Friday afternoon only an hour after my mother fell in her apartment in Florida, and was diagnosed at an Urgent care with an elbow fracture. Since I am not local; I panicked and did not know where to begin. Advocare immediately jumped in, calmed me down, facilitated an urgent upper extremity specialist physician appointment. Advocare was able to coach me on next steps and things to be aware of. The quick response and professional acumen allowed my mother to be treated by an expert physician for her problem alleviating the stress and anxiety off my entire family. If she required care over the weekend, Advocare was already anticipating that need and setting a plan up to have my Mother monitored and assisted closely.
I recommend this organization to anyone who has parents or relatives in South Florida.
Amy and her team are truly amazing. They not only care for the patient, but also for the family members involved. Amy and her team worked with my father in law for more than 3 years during a trying Alzheimer’s journey. They knew how to match the care giver to the patient based on what is happening to the patient now and expected in the near future. They also helped prepare our family for what to expect on next phases of his disease. We had 24/7 care at one point and never had an issue with a caregiver. They took care of the matching, training, handoff and overall care. Amy, and her team of nurses were always available when needed, proactive in many cases and most importantly sincere and professional in their approach. Billing, Coverage was virtually flawless. Job well done to your team!
My 90-year-old mother wanted to stay in Delray Beach after my father died, but with the closest family members in New England, don’t know how we would have managed without Amy, Lauren, et al. The peace of mind, knowing that they were checking up on her and available for any emergency, was priceless. Recommend their services without hesitation.
I was referred to Advocare almost a decade ago when I was living in DC and my parents were in crisis in Boca. They established a relationship with me over the phone at about 9PM, were at my parents’ home at about 9AM the next day, and have been with our family ever since. Even though I now live nearby, the Advocare professionals continue to be the primary contact for all health issues. They are totally committed, extremely competent and care “like family” – mine could not function without them!
The team at Advocare Care Management is exceptional. Even in these intense covid times, they are in-step – if not a step ahead – of the ever changing rules and guidelines. As soon as we brought them in to navigate our crisis, we were able to anticipate and maneuver almost constant obstacles in warp speed. As a result, we were almost immediately able to extricate my 87 year old father from an untenable rehab situation and literally, save his life. Advocare was able to assign a dedicated team within hours, over a weekend, and help us get everything in place for immediate 24 hour home care within days. Their partners – from home nursing care to support aides, to the handy man they brought in to help ready the home (remove beds, install handrails) – are all stellar, professional and fast! They made the often intrusive and life changing process of bringing an ailing loved one home so much more digestible for my mother. Advocare not only understands and thrives under urgent and extenuating circumstances, but they are also fluent in the intricacies of our health insurance and supplement plans and have proven that they know how to get the most out of our coverage. The support they continue to provide my mother and father on a daily basis is priceless. I can not recommend engaging Advocare Care Management more strongly. We still have a long road ahead of us, but we know that whatever lays ahead, we will be armed with a stellar team, we will have control and the peace of mind that that brings; thanks to our team at Advocare.
I appreciated your holiday email. Your fantastic operation provided me, in my capacity as butler, and my employer, who was actually in need of your service, with the care and help that we needed to bring a very bad situation to a very tolerable conclusion. It was a terminal situation which we could not have navigated without Advocare’s guidance. I will be forever grateful. I am now retired and facing my own aging with complications.
Life continues to move forward with or without us. We cannot always control what is happening in the world and to us individually but we can control how we react to the situation. I learned a lot from my six month association with Advocare almost a decade ago. Thank you for being there for those of us in need in our times of greatest need. I am glad to know you are still there to assess, advise and advocate.